Warranty period and conditions: Whole machine warranty period one year(18 months from goods arrives at scene or 12 months after installation which comes earlier )
Exclusives: easy wear parts and out sourced parts, human causes or improper use is not covered
Warranty terms: Within the warranty period
If any problems happen due to the design or material defection we will be responsible for the problem. First will try online communication. If online communication couldn’t solve we will send technician to the client factory for free. If needs to change parts, small parts will be sent by international courier. For big parts will be discussed by both parties.
If customer find that the goods has discrepancy in quantity, quality and model or certify that the goods are sent with defect please contact us within 7 days after receive the goods. We take actions to will repair or change the parts within 24 hours. Small parts will be sent by international courier. For big parts will be discussed by both parties.
If we didn’t take action within 72 hours after get buyer’s notice, the customer can take action by himself to avoid more loss. We will bear the risk and cost. The expense will be calculated based on the buyer’s bill
Outsourced parts include electric parts will be defined as per supplier’s warranty terms.
lf any problems happen due to the designor material defection we will be responsible for the problem, First will try online communication, lf onlinecommunication couldn’t solve we wllsend technician to the cient factoryfor free. fneedsto change parts, smal arts wilbe sent bvinterational courier For bieparts will be discussed by both parties.
fcustomer find that the goods has discrepancyin quantity, quality and model or certifythat he goods are sent with defect please contactus within 7 days afte!
receive the goods. Wetake actions to willrepair or change the parts within 24hours. Small arts wil be sent by interationalcourier.Ffor big partswil be discused
by both parties.
lfwe didn’t take action within 72 hours afer get buyer’s notice,the customer can take action by himself to avoid more loss.We willbear the risk and cost. The
expense will be calculated based on the buyer’s bill
Outsourced parts include electric parts will be defned as per supplier’s warranty terms.
After warranty period, we will provide customer parts with cost price. If problem happens during operation, 24 hours online service is provided. If couldnt be solved under the request of the buyer, we will send technician to buyer’s workshop in buyer’s cost(including visa fee, air ticket, local cost like traffic, meal, commendation etc and technician’s salary).
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